Australia Wide Delivery

Shipping

We can ship to any address in Australia. Note that there are restrictions on some products, and some products cannot be shipped to rural areas, other towns and cities.

Standard delivery timeframes are between 1-10 business days. Rural areas, other towns and cities may take up to 5 business days longer. All products that are in stock are dispatched as soon as possible.

We use 3rd party delivery couriers for all deliveries. Please note that all orders made online will be delivered to ground floor only. If you need your delivery to be made to a floor level, please arrange beforehand with our Customer Service representatives by emailing us at 
sales@urbanhyve.com.au

Shipping costs if applicable are non-refundable as we utilise third party couriers.

Please be aware that if your order contains multiple products, the products may ship from different locations and may not arrive at the same time.

UH may provide to the customer the estimated dates of delivery and will use its best endeavours to maintain such estimates, but shall not be liable to the customer in the event that such estimates cannot be maintained.

The obligations of UH as to delivery shall extend to the delivery of goods to the kerbside or street level only. In the event that there are additional delivery requirements the customer shall notify UH at a reasonable time prior to any such delivery and any additional costs thereby incurred shall be to the customer’s expense.